All of our products are handmade and hand-assembled in Waynesboro, Va. Meet the team members that make it all happen here.
Each piece of Blanc Creatives Pro Cookware line starts with a spun 11 gauge carbon steel base, sourced from a 100-year-old factory in Philidelphia which is then crafted and assembled into the final product in-house.
Sometimes we collaborate with other American makers such as Sunhouse in Kentucky on the Cleaning Brush sets and Linoto in New York on the Linen Towel sets.
You can sign up to receive an email notification when the item is available for purchase again. This does not reserve the item for you. We will notify the waiting list prior to the general public.
As our inventory levels are limited and fluid, being on the waiting list does not guarantee that the item will still be available to purchase by the time you check back on the website. If you are unable to purchase the item before it sells out again, please rejoin the waitlist in order to receive the next restock notification.
We do not currently accept custom orders but are open to suggestions for products we might consider adding to our product line in the future.
Your Carbon Steel cookware will work with induction cooktops.
It is good practice to use the appropriately sized element (or eye) in relation to the diameter of the cooking base. The eye should not be smaller in diameter than the pan base. Too small of an eye can concentrate heat in a small area and cause the steel to expand and contract at a different rate than the surrounding area and lead to warpage.
Be sure to ramp up the heat gradually as rapid heating may lead to warpage.
Our steel pans are made of mild carbon steel. Carbon steel is often compared to cast iron but carbon steel contains less carbon than cast iron which makes it more ductile and less brittle.
As a result, carbons steel pans can be made lighter and are more pliable than cast-iron pans but perform very similarly.
Our wood goods are finished with a food-safe linseed oil with beeswax.
Our carbon steel cookware does not have a synthetic non-stick coating. However, by developing a layer of seasoning, you can achieve a natural non-stick cooking surface. Refer to our preferred seasoning method on our Seasoning page.
Our Pro Carbon Steel Cookware Collection and Steel Bakeware Collection are produced to order. Once your order is placed, it goes into a first-ordered/first-delivered queue.
The estimated production turnaround time will vary throughout the year and will be revised according to order volume and availability of supplies/materials.
Our small team is working hard to produce all orders quickly and safely without compromising our standards of quality.
We are currently estimating a 1-2 week turnaround time for our Pro Carbon Steel Cookware and Steel Bakeware Collections from when the order is placed to when the order is shipped.
Send all shipping inquiries to firstname.lastname@example.org. Please include your name, address, phone number and order number (if applicable) in the email.
A: Packages are generally shipped within 5-7 days of the order date, although they can take up to two weeks. During the holiday season and pandemics, orders may take longer to ship out. Any changes to our policy of a two-week lead time are announced on our website before you place your order.
A: Yes; you will receive an email with tracking information once the carrier has picked up and scanned your package.
A: We use UPS Ground for domestic shipping and DHL Express for international shipments.
A: Unfortunately UPS will no longer deliver packages to post office boxes. You must use an alternative address or send us an email at email@example.com about setting up a different delivery solution.
A: No. You will be charged import taxes and duties when you receive your package.
A: Due to some previous shipments being lost and/or damaged, we exclusively offer UPS as the standard option for shipping. However, we can make exceptions to this policy in the event UPS doesn't service your community. Please email us at firstname.lastname@example.org regarding any other shipping service requests.
A: For domestic shipments, our website determines shipping costs based directly on estimates provided by UPS using box size and weight, with an additional handling fee.
For international orders, we use a flat rate per item estimate based on the destination of the package.
A: You are welcome to pick up your order at our shop in Waynesboro, VA. You can indicate your preference to pick your order up instead of having it shipped during checkout. You will receive an email notification about when your order is ready to be picked up.